| | Hello there. Your Conversation AI bots just got a new default brain, and GPT-4.1 is on its way out. We also have a tidy way to hide client portal apps you do not sell, plus a community fix for estimates landing in spam. Pour the coffee and let's go. In today’s newsletter, we’ll get into: - GPT-6 Sol is now the recommended model for prompt-based Conversation AI agents, GPT-5 agents were moved over automatically and GPT-4.1 is being retired.
- A new walkthrough shows how to switch individual client portal apps on or off and turn off Google sign-in for clients.
- Estimates and invoices going to spam? The community fix is a dedicated sending domain with SPF, DKIM and DMARC set up.
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| | 🤖 GPT-6 Sol is the new Conversation AI default. New prompt-based Conversation AI agents now start on GPT-6 Sol, which HighLevel says passes 98.4% of its internal tests versus 96.3% for GPT-4.1, at about the same cost per reply. Existing agents keep their model, agents on GPT-5 and GPT-5 Mini were already moved over, and GPT-4.1 is being retired. The GPT-6 Sol changelog shows where to switch, so test your agent before you save. 🔐 Hide the client portal apps you do not offer. A new HighLevel tutorial walks through App Permissions in the client portal, found under Memberships, Client Portal and Settings. You can switch individual apps like communities, courses, affiliates, billing, contracts, estimates, shared files and appointments on or off, and turn off Google sign-in for compliance. The client portal permissions video ends with a look at the portal from the client side. | |
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| | 📞 They asked for a call, so stop texting them. A community member points at a small follow-up failure that looks bad from the customer side: a lead replies that they would rather talk on the phone, and the next day another automated text still lands. The hard part is making sure whoever handles the next touch actually sees that reply. The phone call follow-up thread is a good prompt to check your stop conditions. ✉️ Ryan Deiss on emails that get replies. Fresh off the LevelUp 2026 stage, Ryan Deiss gave HighLevel his top takeaway in under a minute: as AI spreads, the rarest thing in your business becomes you. His advice is to send emails built to get replies, create characters, show some weakness and have a point of view. The Ryan Deiss clip on X is a quick watch before your next campaign. | |
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| | 🧰 Field Services plus SaaS mode for home service clients. HighLevel is pitching agencies on packaging Field Services for home service clients: online booking with payments, scheduling by location and availability, route optimization, estimates, jobs and invoices, and a mobile app for crews. It all ties into the CRM and automations you already run, and SaaS mode lets you resell it. The module is in private beta, and the Field Services for agencies video links to the interest form. 📋 What belongs in a handover doc? One builder admits their handover documents keep getting longer without getting more useful, and the last one ran 11 pages that probably nobody opened after week one. Their shortlist: which workflows must never be touched and why, and where state lives, such as pipeline stage versus custom field. The handover doc thread asks what other builders actually include. 🤝 Why one agency owner sold up to go affiliate. In the latest Affiliate Insider episode, Mexico-based Rodrigo Camacho explains why he sold the agency he ran for seven years to work full time as a HighLevel affiliate for Spanish-speaking entrepreneurs. He covers building an agency that could be sold, why language alone is not enough in that market, and his plans for YouTube, ads and a low-ticket product in the Rodrigo Camacho interview. | |
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| | 📥 Why do CRM estimates land in spam? A business owner sending estimates and invoices from HighLevel finds them in clients' spam folders. Replies agree on the main fix: add a dedicated sending domain such as a mail subdomain, verify SPF and DKIM, add a DMARC record and send from that domain. Others suggest short plain emails, a slow start on volume and texting the link too, per the junk filter thread. 💡 Which AI setups do clients actually love? Tired of theoretical AI scenarios, one user is asking for the HighLevel AI setups people have really put into production and that they or their clients get the most value from. If you have an AI agent or workflow that earns its keep, share your favorite AI setup with them. | |
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| | 🎬 LevelUp Day is up in full. HighLevel posted the LevelUp intro and the full LevelUp Day stream from LevelUp 2026, with product reveals from co-founders Shaun, Varun and Robin. If you missed it, the LevelUp Day replay is the quickest way to catch up. LevelUp 2027 is set for Dallas on Oct 25-28, 2027. 🗓️ Two events on the list. The SocialDay Forum is today, Nov 4, and the Seven Figure Agency Intensive starts on Nov 8. Check the HighLevel events page for times, places and tickets. | |
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| | Three remote roles posted in the last two weeks, each linked to its own posting with the source named. Each posting is linked from the source named on its line, with the date it was posted. Check the details on the posting itself. | |
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